How do I work with a Virtual Assistant?

Why use a VA?  Couldn't I just use a temp?

How can I work with someone from a distance?

What equipment do I need?

What if I prefer certain software or use a specialized software product?

I'm not sure if this will work for me?  How can I learn more?

Do I need to sign a contract?

Do you offer onsite services?

How much do you charge?

What’s a Virtual Assistant?

A Virtual Assistant, or “VA”, provides a great variety of administrative services to clients of small or growing businesses.  In a traditional, non-virtual work setting, business support staff may be called office managers, personal assistants or administrative assistants among many titles.  

Virtual Assistants provide many of the same support services,  but independently from their own offices.  They are small business owners, just like many of their clients.

The Wright Solution provides general administrative services to a wide variety of clients in different fields.  Services are personalized to individual needs, they are always confidential and, unlikely temporary office staff, we take an active interest in your success.

How do I work with a Virtual Assistant?

How you work with a VA is very much up to you, your work style and the job that needs to be done.  Some clients are very telephone-based and like to call in with questions or work, other communicate almost solely via email.  In the first instance, we will need to talk with you on the phone and gather information about your administrative needs and work style.

Why use a VA?  Couldn't I just use a temp?

The Wright Solution specializes in providing administrative and marketing solutions to real estate agents.  Our clients are looking for assistance and support to grow their businesses.

We provide a level of professionalism, consistency, and personal involvement that temporary agencies cannot provide.  If building a professional working relationship matters to you, working with a virtual assistant can achieve that goal.

How can I work with someone from a distance?

Occasionally, we get asked how you can really work successfully with someone you have never met?  The answer comes from building a professional relationship based on trust and the reliability of our services.  Most new clients trust us with progressively complex projects as their confidence and needs grow.

What equipment do I need?

There are no specific software requirements but you will need a PC or Mac with internet access.    For clients requiring personal scheduling or calendar management, familiarity with MS Outlook or a calendar management software program will be required.

What if I prefer certain software or use a specialized software product?

The Wright Solution uses many popular software products.  A full range of our current equipment can supplied on request.  New software training is being added all the time.

If we are not currently trained on the service or software you require, individual arrangements can be made.  Sometimes this can be at no cost to you for the purchase or training.  Please contact us for more details.

I'm not sure if this will work for me?  How can I learn more?

The best way to find out how a virtual assistant can help you is to give us a call and ask questions, or assign us a small project and give it a try.  Contact us and ask for more information.

Do I need to sign a contract?

Yes, always.  It protects both parties. You may view a copy of our contract on request.

Do you offer onsite services?

The Wright Solution is based in Central New Jersey.  Occasionally, we will attend businesses onsite in this area. If you are based in the Central NJ area and may require onsite support, please let us know.

How much do you charge?

Most assignments are billed on an hourly basis.  Project-based and commission-related arrangements can sometimes be made. Time is billed in 15-minutes increments.
 
 Hourly Rates:

$45/hour for most assignments on an "as-needed" basis